strawpaw

FAQ

Straight answers, no support maze.

Common questions about product scope, privacy, training content, and day-to-day usage.

General
What is Strawpaw?

Strawpaw is an iOS app for dog and cat parents that puts daily pet care in one place:

  • Training - Personalized lessons that adapt to your pet’s breed, behavior, and your experience level
  • Food Scanner - Scan a product’s barcode to see which ingredients are risky for your pet
  • Care Hub - Vet visits, medications, and grooming organized with reminders
  • Walks - GPS walk tracking with route history

Think of it as a supportive friend who’s always ready to help, right in your pocket.

Is Strawpaw free to use?

Strawpaw is free to download and use. Down the road, some advanced features may move into a Pro subscription billed through your Apple ID — if that happens, it will be clearly marked in the app, and you’ll always see the price before paying anything.

No ads either way. Your pet isn’t a product.

Food Safety
How does the food safety scanner work?

Point your camera at a product’s barcode. Strawpaw looks up the product and analyzes its ingredient list against a database of substances that can be harmful to dogs and cats — things like excessive salt, sugar, or corn syrup — and flags anything risky with a severity rating, so you can decide before you feed.

Two honest caveats:

  • You’ll need an internet connection — the analysis runs on our servers.
  • Scanner results are informational, not veterinary advice. When in doubt, ask your vet.
Technical
What devices does Strawpaw support?

Strawpaw is built for iPhone. It runs on recent versions of iOS — if your iPhone is up to date, you’re good.

There’s no iPad-optimized or Android version yet. We’re focused on making the iPhone experience great first.

Does Strawpaw work offline?

Mostly, no — Strawpaw needs an internet connection. Your account, pet profiles, and records sync to the cloud, and the food scanner’s ingredient analysis runs on our servers.

If you lose connection mid-walk, GPS tracking keeps recording on your phone and syncs when you’re back online.

Still stuck? Email support@strawpaw.app.